Village Roadshow Theme Parks is Australia and South East Asia’s largest and most dynamic theme park group. At Village RoadshowTheme Parks, we provide our guests with an opportunity to experience the magic and excitement of the Gold Coast’s best theme parks and attractions including Warner Bros. Movie World, Sea World, Wet’n’Wild Water World, Paradise Country, Australian Outback Spectacular and the Village Roadshow Studios. Click here to find more about Jobs at the Theme Parks.
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Jobs at the Theme Parks
As one of the largest employers on the Gold Coast, we offer a diverse and unique working environment employing star recruits in a variety of positions including Marine Mammal Trainers, Show Announcers, Engineers, Marketing Executives, Call Centre Operators, Performers and Attractions staff, as well as Ride Attendants, Lifeguards, Food & Beverage Attendants, Retail Sales Assistants and Cleaners. In addition we also employ a diversity of workers in support roles to facilitate the day‐to‐day function of our multi‐disciplinary organisation.
Our mission statement is “To provide exceptional standards of Safety, Service and Fun”.
Our core values are:
- Safety and Environment
Life long learning, making new friends and career advancement are just some of the many opportunities available in our business. Many of our team members actually started as casual holiday employees in front line positions and have progressed through the company to now hold key positions in our marketing, IT and Marine Sciences departments, as well as mid and upper level management.
At Village Roadshow Theme Parks we pride ourselves on helping our guests ‘escape’ from reality into a world of fun, excitement and education. To ensure our guests receive STAR TREATMENT at our parks, we employ the following criteria when selecting team members:
- Personal presentation
- Skills set
Team member benefits
A strong commitment to providing a safe work environment.
- Unlimited entry to our theme parks.
- Training and development opportunities including multi‐skilling.
- Complimentary guest passes ‐ employees accrue guest passes which they can save and use for family and friends or swap for entry into other Australian theme parks and attractions.
- Employee recognition programs – Employee of the Year, Length of Service Awards, Quarterly Achievement Awards.
- Employee Discounts.
- Amazing team member functions.
Training and development
Village Roadshow Theme Parks is committed to fostering an environment that encourages individuals to seek opportunities for professional growth and enrichment. As such we encourage all managers, supervisors and employees to identify educational, training and development opportunities that will improve employee potential and job performance.
Statutory, safety, customer service and other internal training is provided by on site professionals and nationally accredited trainers.
Village RoadshowTheme Parks supports and provides financial assistance for employees to undertake further studies outside work, which will benefit both the individual and the business. We also support youth training and development through Australian Apprenticeships, Traineeships and work experience placements.
A supportive team environment can help you grow and develop to reach your full potential. Village Roadshow Theme Parks identifies its future leaders and invests time supporting and developing these individuals. As such we have developed a series of specialised supervisory training programs to ensure each leader reaches their full potential.
Workplace Health and Safety
Prevention is better than cure! All employees are expected to actively participate in Health and Safety training so that all guests and employees participate in the safest possible environment.
Initial training begins from orientation and continues throughout your career via on‐the‐job training. Customer Service workshops are held during your first year of service and focus on extending your skills to deliver the highest possible standard of customer service. Further opportunities focusing on disability awareness, cultural awareness and managing challenging guests can further enhance your superior customer service skills. Providing superior customer service to our guests is what we do best.
A World of Opportunities
Village Roadshow Theme Parks employs everyone from Helicopter Pilots to Cleaners, Mammal Trainers to Entertainers. The opportunities are endless and give passionate people the opportunity to shine!
Although we don’t currently offer any work experience within our theme parks, a school based traineeship is available within our hospitality area (please note we do not offer traineeships with the animals). We normally advertise at schools on the Gold Coast around October for a December intake. Visit our recruitment website www.myfuncareers.com.au at that time.