Terms and Conditions of online purchase...
You must join and be logged in with your login details as a MyFun Member in order to access the MyFun member discount offers. Unfortunately, you will not be eligible for a refund if you fail to login with your MyFun member login details.
The one admission price for your Gold Coast theme park* tickets covers all rides, shows and attractions, excluding coin-operated games, lockers, candid and ride photographs. Guests pay independently for all food and beverage and merchandise.
The one admission price for your Sydney attraction tickets covers all talks and shows.Glass Bottom Shark Boat (Sydney Aquarium) and Koala photos (Sydney Wildlife World) incur an additional cost. Please enquire on arrival.
We strongly recommend that all children under the age of 14 years be accompanied by an adult who shall be solely responsible for their care and conduct whilst on our premises.
Guests who do not plan on using the attractions but wish to enjoy the surrounds must still pay full admission price. This includes parents and guardians supervising or waiting for children.
All tickets purchased online are non-refundable and not exchangeable. Ticket prices are inclusive of GST.
All ticket prices are shown in Australian dollars. Any purchase you make will be charged in Australian dollars. You are solely liable for any currency conversion fee charged by your credit card provider.
An Annual Pass (Sydney and Gold Coast), Mega Pass and Season Pass remains the property of Warner Village Theme Parks and is not transferable to another person. The Pass can only be used by the person whose photograph appears on the Pass, cannot be sold or given to anyone else to use.
General Admission, Super Pass, Fun Pass, Escape Pass, Discovery Pass and Two Day Pass tickets purchased online must be used within twelve (12) months from the date of purchase. All Annual Pass tickets must be presented at front gate for validation within thirty (30) days from the date of purchase failing which the ticket is deemed void and not able to be used. Subject to effective validation within the required thirty (30) day period, the Annual Pass is valid for twelve (12) months from the date of your first visit. No extensions to validity periods are available.
Australian Outback Spectacular tickets are valid only for the date and show booked by you. Seat allocation is made by a prescribed computer program on a "best available" basis and no changes to the seat allocated to each ticket purchased are permitted.
Shark Dive Xtreme tickets are valid only for the date and time booked by you.
Sea World Cruises and Sea World Whale Watch tickets are valid only for the date and tour time booked by you. Children under three years of age are not permitted on Sea World Whale Watch tours but are permitted on Sea World Cruises.
Persons must be aged 3 to 13 years inclusive to be eligible for “children” tickets with the exception of Australian Outback Spectacular [4 to 13 years inclusive], Sea World Helicopter flights [3 to 12 years inclusive] and all Sydney Attractions [4 to 15 inclusive]. Pensioner prices are available to Australian and New Zealand Government Pension card holders only but original valid Pension card must be presented at the time of entry.
Special offers may be displayed on this website from time to time and any conditions displayed at the time of the offer will apply and will override these terms and conditions to the extent of any inconsistency.
Tickets can only be purchased through this web site by using a credit card. Your credit card will be debited at the time of ordering. All credit card purchases are made through the ANZ's secure payment facility.
A $3.95 booking fee applies per transaction to all bookings made online.
All American Express and Diners Card credit cards will incur a 1.5% surcharge per transaction.
A $7.95 Postage Fee applies to all Gold Coast Gift Card transactions. Your Gift Card will be posted via Registered Mail to the address you have provided. We recommend that you allow 7 working days delivery time for Registered Mail.
If successful, a PDF of your tickets will be emailed to the nominated email address. If you experience technical difficulties please wait sixty minutes and then check to see if you have received your email confirmation. If you do not receive your email confirmation after waiting sixty minutes, please email superstore@myfun.com.au before completing a second transaction.
You must have access to a printer in order to print your tickets to present at the theme park or attraction. Entry will not be permitted without presentation of these tickets.
Email confirmations and tickets are the responsibility of the purchaser and cannot be reissued if lost, stolen or misplaced.
Having a problem? Please visit our Help page to find an answer.
* Conditions of entry to Gold Coast Theme Parks:
The owners and operators of the premises entered by you are not liable for and you irrevocably release them from any liability for death, personal injury, property loss or damage arising from any cause whatsoever (including the negligence of staff to the fullest extent permitted by law) whilst you are on the premises.
You agree to let us search any bags or other goods in your possession or your locker immediately upon request.
Photographs, movies or videos taken by you must be for your own personal use and enjoyment and not for any commercial purpose.
No flash photography is allowed.
Physical restrictions apply on some rides due to safety requirements.
You agree to abide by all ride instructions.
No alcohol, commercially prepared food or commercial quantities of food are allowed.
You agree that we may use any photographs that we may take of you for our commercial purposes without payment to you.
NO REFUNDS are payable in the event of ride or park/attraction closure due to inclement weather.
